In terms of value for money I give OneDrive 10/10 but it can face a few syncing issues in day-to-day use. Syncing problems can be caused by path length:
"The entire path, including the file name, must contain fewer than 255 characters. Shorten the name of your file or the name of subfolders in OneDrive, or select a subfolder that's closer to the top-level folder."They can also be caused by use of certain symbols in file names, and by individual files over 1 GB in size. If any of these issues occur you should see a warning symbol appear on the OneDrive icon in your menu bar and there should be an option appear when you click on the icon to inspect and correct these errors.
Aside from these esoteric errors, it sometimes occurs that OneDrive, most often at the least convenient time, simply cannot progress with syncing. This problem I often find arising if I've had a desktop Mac syncing with the service for a number of days and then I attempt to sync a MacBook. Here's some steps to resolve such issues. Start with the first one and keep going until the problem is resolved.
- make sure that your OneDrive app is up to date by visiting the Mac App Store
- quit and restart OneDrive app
- restart system
- turn off OneDrive syncing on all other Macs (repeat steps 2 + 3), once syncing is complete on the problem machine restart app on all other Macs one by one
Troubleshooting help is also provided by Microsoft. So worth a visit if problems persist.
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